Refund/Cancellation Policy

Refunds

  • Sorry. Due to the nature of electronic books, once we’ve sent your book(s) to you, we cannot refund your money.
  • If you are unable to open the book on your chosen device, email us to let us know that and we will assist you in any way we can.

Cancellations

  • You may cancel your order anytime before we send it to you. You will receive a full refund either via PayPal or by personal check (depending on your original method of payment.

Where Is My Order?

Sometimes, though very rarely, life does get in the way. If we have received your payment for an electronic book via PayPal or personal check and you have not received it

  • if you no longer want the item, you may cancel the order (see Cancellations above).
  • if you still want the item, and if it has been more than 24 hours since your payment cleared, please send us a reminder email with your order number.

I Changed My Mind and No Longer Want the Order

  • You may cancel the order (see Cancellations above).
  • If we have already sent you the order, due to the nature of ebooks we cannot offer a refund (see Refunds above).

StoneThread Publishing, LLC
PO Box 604
Saint David, AZ 85630